Privacy Policy

Shanghai Chembroad New Materials Co., Ltd. (“Chembroad,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, including any other media forms, channels, mobile websites, or mobile applications associated with it (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

We encourage you to periodically review this Privacy Policy to stay informed of updates. By continuing to use the Site after the revised Privacy Policy is posted, you will be deemed to have accepted the changes.

Collection of Your Information

We may collect information about you in various ways, including:

• Personal Data: This includes personally identifiable information, such as your name, email address, telephone number, country/region, company name, and website, which you voluntarily provide when you register with the Site. While providing personal information is optional, refusing to do so may limit your access to certain Site features.
• Derivative Data: Our servers may automatically collect information when you access the Site, including your IP address, browser type, operating system, access times, and the pages you visit before and after accessing the Site.

Use of Your Information

We may use the information collected via the Site to:

• Compile anonymous statistical data and analysis for internal use.
• Create and manage your account.
• Send you emails related to your account or orders.
• Facilitate user-to-user communications.
• Fulfill and manage orders and other transactions.
• Generate a personalized profile for you to enhance your future visits.
• Improve the Site’s efficiency and operation.
• Monitor and analyze usage trends for Site enhancement.
• Notify you of Site updates.
• Offer new products, services, or recommendations.
• Perform other necessary business activities.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Request feedback and contact you about Site usage.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service inquiries.
• Send newsletters and solicit support for the Site.

Disclosure of Your Information

We may share your information in the following situations:

• By Law or to Protect Rights: We may release information if necessary to respond to legal processes, investigate potential policy violations, or protect the rights, property, and safety of others, as required by applicable laws.
• Third-Party Service Providers: We may share information with third parties providing services on our behalf, such as data analysis and shipping services.
• Business Partners: We may share information with business partners to offer specific products, services, or promotions.
• Other Third Parties: Information may be shared with advertisers and investors for business analysis and marketing purposes as permitted by law.

Tracking Technologies

We may use cookies and other tracking technologies on the Site to customize it and improve your experience. Your personal information is not collected through tracking technology. While most browsers accept cookies by default, you can remove or reject them, though it may affect Site availability and functionality. You may not decline web beacons, but you can render them ineffective by declining all cookies or modifying your browser settings to notify you when cookies are offered.

We may also partner with third-party vendors like Google Analytics to use tracking technologies for analysis and tracking of user activity on the Site. Your use of the Site implies consent to information collection by these third-party vendors.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee complete security.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you discover that we have collected data from children under 13, please contact us.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature. We currently do not respond to DNT browser signals or other automatic tracking preference signals. We will inform you of any changes in our response to DNT signals if online tracking standards are adopted in the future.